Appointment Info - In-Person therapy

We understand how daunting it can feel to select a therapist with whom you will be investing your time, emotion and money. Especially during these uncertain times of COVID-19. It takes a lot of courage to even start the process.

THE most important component of a successful therapy or counseling appointment remains what it has always been - to find a therapist you like, trust and feel you can form a strong connection with.

Let us simplify the process for you! This is how we do it!

Hop on the phone with Kathleen, our Client Engagement Specialist. She will put you at ease as you talk about what you need and help you decide if our practice feels like we are a match for you. She understands that online therapy is different than meeting with your therapist in person and can answer all of your questions. If you are looking for something specific that we don't offer, Kathleen will help you connect with one of our many therapist colleagues who have their own sub-specialties. 

• Step 1: Participate in your free phone call!

  • Have a complimentary phone consultation with Kathleen, our Client Engagement Specialist. Call Kathleen directly to speak with her now, or complete this request form and she will call you!

  • Thank you for understanding that we can not always accommodate requests for evening consultations due to evenings being our busiest time of day. We do offer early morning and lunchtime appointments and can coordinate a conference call between two partners should you both wish to participate in the call. If your schedule will only allow evening appointments, please call the practice directly to discuss options and we will do our best to find a time that works.

• Step 2: Talk to Kathleen

  • Whether you call Kathleen directly, or you request her to call you, she will be ready to meet you!

  • She will put you at ease as you share a brief overview of what you hope to gain from therapy. This is important so Kathleen can confirm our therapists are the best fit to help you achieve your goals.

  • Kathleen will share some practical counseling information regarding how our therapists are trained, our style of working with individuals, couples and families and answer any clinical questions you may have.

  • Kathleen will also provide you with all the therapy information you need regarding fees, availability, scheduling policies, insurance etc

• Step 3: Select your therapist

  • Select the therapist you feel best meets your needs and select a time for your first counseling appointment.

• Step 4: Talk to your therapist in a Welcome Call

  • Once your first counseling appointment is scheduled, your therapist will personally call you to introduce themself to you and welcome you to the practice. This is an additional opportunity to ask questions and begin forming your relationship. You can also read more about your therapist here.

  • If you would like to meet your therapist in person prior to attending your first session, please discuss this during your initial phone call with Kathleen or with your therapist during your welcome call. We are happy to schedule a 15-minute in-office consultation however we hope you understand that we are rarely able to accommodate requests for evening consultations, as this is our busiest time of day with our clients.

• Step 5: Attend your first session!

Appointment Availability and Fees

We do our best to accommodate your busy schedule and have therapists available Monday – Saturday.  We offer 50-minute and 75 minute sessions in order to provide the most value for your visit to the office. In your initial phone call, your therapist will provide clinical insight to help you decide which session length is best for you to help you reach your therapy goals quickly.

Our fees range from $80 – $290, depending on the session length and experience level of your therapist.

If you are experiencing financial hardship, please discuss this with us during our initial phone conversation.

Schedule Your Appointment

Would you like to learn more about the practice before requesting an appointment? We invite you to schedule a Complimentary Phone Consultation with Kathleen Bromfield, our Client Engagement Specialist and she will take you through the steps listed above to help you select the best therapist for you. She will answer your questions about online therapy and how it can be equally effective as in-person sessions. To schedule this phone call you can either phone, email or submit your request here. 

If you are ready to get started, you can Schedule Now by selecting a therapist and your preferred day and time. You will then be prompted to request an Appointment Confirmation Call with Kathleen Bromfield, our Client Engagement Specialist, so she can take you through the important steps listed above to ensure you have selected the therapist who is best suited to help you reach your goals.

Insurance

To protect your confidentiality and allow our work together to progress at an appropriate and comfortable pace, we do not work with insurance. If you would like to seek reimbursement from your insurance company for your therapy sessions, we will be happy to provide you with the necessary documentation.

Payment & Cancellation Policies

Cash, Checks and all major debit/credit cards are accepted for payment. If you are unable to keep your scheduled counseling appointment, please notify us at least 24-hours in advance to avoid incurring the standard session fee.

Good Faith Estimate - No Surprises Act

Per the Federal ‘No Surprises Act’, you have the right to request a “Good Faith Estimate” explaining how much your mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical services, including psychotherapy services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

 For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

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Aviso de estimación de buena fe

Usted tiene derecho a recibir un “Estimado de Buena Fe” que explique cuánto costará su atención médica y de salud mental.

Según la ley, los proveedores de atención médica deben proporcionar a los pacientes que no tienen seguro o que no usan su seguro para servicios de salud mental, a recibir un estimado los costos esperados por los servicios de psicoterapia.

Usted tiene derecho a recibir un Estimado de Buena Fe por el costo total esperado de cualquier servicio que no sea de emergencia por los servicios de psicoterapia.

Puede pedirle a su proveedor y a cualquier otro proveedor que elija, un Estimado de Buena Fe antes de programar un servicio.

Si recibe una factura que es al menos $ 400 más que su Estimado de Buena Fe, puede disputar la factura. Asegúrese de guardar una copia o una imagen de su Estimado de Buena Fe.

 Si tiene preguntas o más información sobre su derecho a un Estimado de Buena Fe, visite www.cms.gov/nosurprises.